Privacy Policy

Effective Date: [04-11-2025]

1. Introduction

At Banyan Cosmic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website banyancosmic.in (the “Site”) and use our services.

2. Information We Collect

i. Personal Information you provide:

Name, email address, postal address, phone number, billing and shipping information.
Account credentials (when you register).
Other information you choose to provide in correspondence or when placing orders.

ii. Automatically Collected Information:

Usage data: browser type, operating system, pages visited, time and date of visits, referral URLs.
Device and network information: IP address, device ID, browsing behaviour via cookies and similar technologies.

3. Use of Your Information

We may use your information for purposes including:

Processing and fulfilling your orders, payments, shipping.
Managing your account and providing customer support.
Improving our Site, personalizing your experience and analysing usage.
Communicating promotional offers, newsletters (you may opt-out).
Detecting and preventing fraud, enforcing our Terms & Conditions.

4. Disclosure of Your Information

We may share your information:

With service providers and partners who help us with shipping, payments, analytics.
With third parties as required by law, regulation or to respond to legal process.
In connection with a business transaction (e.g., merger, acquisition) your information may be transferred to the new owner (with notice).
With your consent or at your direction.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in, remember your preferences.
Provide analytics about site usage.
Deliver relevant advertising (if applicable).
You can disable cookies via your browser settings; however this may affect your use of the Site.

6. Data Security

We implement reasonable technical and organisational security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as needed to fulfil the purposes outlined in this Policy and as permitted by law. If you request deletion of your account, we will securely delete or anonymise your data subject to legal obligations.

8. Your Rights

Depending on applicable law, you may have the right to:

Access and receive a copy of your personal information.
Rectify or update inaccurate or incomplete information.
Request deletion of your personal information.
Object to or restrict certain processing of your data.
Withdraw consent for marketing communications at any time.

9. Children’s Privacy

Our Site and Services are not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children under 18 without parental consent. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

10. Links to Other Websites

Our Site may contain links to third-party sites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policy of each site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and post the updated version on the Site. Your continued use of the Site after such changes constitutes your acceptance of the updated Policy.

12. Contact Us

If you have questions or wish to exercise your rights, please contact us at:
Email: info@banyancosmic.in
Phone: 98250 60920
Address: F-104, Nilamber Bellissimo, Gotri Vasna Road, Vadodara -391 410.